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 Advansys Support Forums » Advansys Formativ » Free Solutions from GroupWise Cool Solutions or Advansys » ical appointment time offset

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Author Topic:   ical appointment time offset
markdissington
[Member]		Describes the mood or content of the topic posted Click Here to See the Profile for markdissington   Reply With QuoteEdit or Delete MessageReport This Post
Hi,

We're current evaluating Formativ Rumtime simply for the ical conversion function.

However, I have just download and installed the trials of both and an appointment sent from an Exchange account to Groupwise is always offset by an hour (both systems are setup in the UK using DST). It looks as though the Exchange server always tags appoints as GMT regardless and therefore ical is 'helpfully' shifting the appointment by an hour to the DST time.

Is this correct? Is there any way to fix this? All we wish to do is receive ical appointments for external Exchange systems and put them into GroupWise correctly.

Thanks,
Mark.
Posts: 3 | Registered: June 13, 2008
Support 3
Advansys Support Team		Describes the mood or content of the topic posted Click Here to See the Profile for Support 3   Reply With QuoteEdit or Delete MessageReport This Post
Our engineers recently made some changes to the solution (version 1.0.15) which could solve the day-light issue. We have sent the updated version to you by email.

Regards,
Advansys Support
Posts: 820 | Registered: February 19, 2006
markdissington
[Member]		Describes the mood or content of the topic posted Click Here to See the Profile for markdissington   Reply With QuoteEdit or Delete MessageReport This Post
Hi,

Thanks for the update, it seems to have sorted the hour offset issue. One other thing I have just noticed is that there is no support for recurring appointments, they just select the first instance of the appointment to be added.

Thanks,
Mark.
Posts: 3 | Registered: June 13, 2008
Support 3
Advansys Support Team		Describes the mood or content of the topic posted Click Here to See the Profile for Support 3   Reply With QuoteEdit or Delete MessageReport This Post
Thanks for the feedback.

Unfortunately, recurring appointment not supported in this version. I have forwarded your request to engineering for consideration in a future release. Please note, Applets supplied to the Novell Cool Solutions area are not supported by Advansys. However, our engineers try to update the solutions when the resources becomes available.

If you require this feature sooner, Advansys offers a custom development service; contact support@advansyscorp.com to discuss this option.

Regards,
Advansys Support
Posts: 820 | Registered: February 19, 2006
markdissington
[Member]		Describes the mood or content of the topic posted Click Here to See the Profile for markdissington   Reply With QuoteEdit or Delete MessageReport This Post
Ok, well in that case we will review the solution again if/when recurring appointments are added.

Thanks for your help,
Mark.
Posts: 3 | Registered: June 13, 2008
Support 3
Advansys Support Team		Describes the mood or content of the topic posted Click Here to See the Profile for Support 3   Reply With QuoteEdit or Delete MessageReport This Post
We will let you know when the engineers update the solution.

Regards,
Advansys Support
Posts: 820 | Registered: February 19, 2006

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